An Impartial Comparison of Bay Area MSPs: ITS vs. Parachute Technology

Finding a suitable partner to entrust your IT with is never an easy task. It takes a lot of time, effort, and considerations, such as quality, capability, and compatibility, to ensure you choose the right one for your organization.  

Your business is at stake, so you’d want to make sure that you are making the right decision.  

That is why we try to make it a little easier for you to decide by creating articles that objectively compare the best MSPs in your area. As an MSP with twenty years of experience, ITS understands how critical it is to hire the right IT support. Therefore, in this article, we will try our best to provide you with an unbiased comparison of the two high-quality Bay Area-based MSPs: Intelligent Technical Solutions (ITS) and Parachute Technology. 

But before that, you might wonder why we’re talking about a competitor, much more why we’re comparing. It all boils down to helping you find the most suitable IT partner.  

Why compare ITS vs. Parachute Technology? 

While a good fit for many businesses, we recognize that our solutions are not suitable for everyone. Hence, we’ve created this article to give you a rundown of what both MSPs can offer, including our strengths and limitations, and let you decide which is the right one for your business.  

How are we going to do that? By objectively comparing the two based on the following criteria: 

• Service offerings  
• Industries served  
• Guarantees  
• Notable awards, accolades, and certifications  
• Google rating and client reviews  
• Pricing  

By the end of this article, you’ll have the relevant information to decide on the company you’d like to work with for your business. 

Parachute Technology 

Founded in 2003, Parachute Technology has been providing local businesses in San Francisco and Sacramento Valley with Managed IT Services, specializing in IT consulting and IT security.  

1. Services Offered

Parachute Technology offers business with: 

• Managed IT 
• Managed IT Security 
• IT Compliance 

2. Industries Served

Parachute Technology helps support the IT of various types of businesses, including but not limited to the following: 

• Startups 
• Healthcare 
• Technology 
• Businesses with govt contracts 
• Law Firms 
• Finance  
• Solar, Energy, Construction 
• Manufacturing and Logistics 
• Non-profit

3. Guarantees

Parachute Technology does not have any specific guarantees stated on their website. 

4. Notable Awards, Accolades, and Certifications

Parachute Technology has been recognized by Inc. 5000 as part of America’s Fastest Growing Private Companies list and was included in Cloud Tango Awards and The Channel Company CRN MSP 500 list as one of the best MSPs in the market in 2020. They also have AICPA SOC 2 compliance, and their technicians are certified by CISSP and Microsoft. 

5. Google Rating and Client Reviews

Parachute Technology has garnered a Google rating of 5 out of 5 from 8 reviews. While these eight satisfied clients may not say much about their services, their website has a lot more client testimonials that prove the impact of their work. 

6. Pricing

Parachute Technology does not explicitly disclose their rates. It’s best to email their helpdesk for a quotation. 

Intelligent Technical Solutions (ITS)  

Since 2003, ITS has been helping organizations grow and thrive by leveraging technology. Over the years, we have expanded our support to different US states, including Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Phoenix, Tempe, and Tempe, to reach out to more organizations around the country.    

1. Services Offered 

ITS offers businesses with a wide range of IT services, including:  

• Managed IT  
• Cloud Computing  
• VoIP Phone  
• Data Analytics  
• Cybersecurity  
• Co-Managed IT 
• Business Internet    

2. Industries Served

ITS helps support the IT of businesses in various industries, including but not limited to the following:  

• Architecture & Design   
• Automotive   
• Biotechnology  
• Construction   
• Finance and Insurance   
• Healthcare   
• Law Offices and Law Firms   
• Logistics and Distribution   
• Manufacturing   
• Non-profit   
• Retail   

3. Guarantees

ITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans, or we will cancel the agreement within 30 days.  

4. Notable Awards, Accolades, and Certifications

ITS has consistently been awarded by Channel Partners, Taylor Business Groups, UpCity, Expertise, and MSSP Alert as one of the best Managed IT Service providers. Our technicians also have certifications like CompTIA, CISCO, 3CX, VEEAM, and Microsoft.    

5. Google Rating and Client Review

ITS has a Google rating of 5 out of 5 stars from nearly 100 reviews in our San Francisco office. When considering all ITS locations, we have an average rating of 4.9/5 stars. On our website, you can also find in-depth case studies and video testimonials of our satisfied clients throughout the years. 

6. Pricing

ITS offers a fixed monthly service package for interested clients. Below are the rates you can find on our pricing page:   

• Managed IT: Starts at $140 per user per month   
• Cloud Computing: Starts at $50 per user per month   
• VoIP Phones (3CX Basic Plans): Starts at $20 per phone extension   
• Business Internet: Starts at $80 per month    

To those who would opt for a multiple-service package, ITS offers special competitive pricing based on your preferred service. You may schedule a meeting with one of our agents to get a quote or an estimate.  

ITS vs. Parachute Technology: A Quick Comparison  

Which MSP in Bay Area Should You Choose?  

We have already provided you with helpful information regarding the two best MSPs in Bay Area; the next step would be to assess which one of the two providers fits your business needs. The decision, of course, isn’t done overnight. To help you, here are some of the things you may want to consider before making your choice:  

• How will you measure the success of the partnership?  
• How can IT support your business goals?   
• How does each MSP’s service desk work?  
• What do other people say about the MSP?  
• How much will it cost?   
• What’s included in your contract?   
• What will cost extra? 

If you’d like to learn more about our Managed IT services and what sets ITS apart as an MSP in Bay Area, schedule a meeting with our representatives today or visit our Managed IT page.