Build Reliability, Security, and Consolidate Your IT Infrastructure with IT Services for Nonprofits

At the same time, dependence on these networks to manage information, communicate with staff and volunteers, perform accounting, and handle various other tasks continues to grow. The reason to move ahead is clear - the cost-savings and productivity advantages of secure, reliable, and high-performing IT networks are simply too great to ignore.

The Context

An information technology infrastructure often grows over time, but many organizations’ technical needs don’t justify a full-time support person, or the existing IT team needs a higher level of help. By partnering with ITS, United Way has access to a wide range of skills and resources that a single person or small IT team just can’t provide.

The Client

A San Francisco-based organization whose mission is to be the catalyst that enables people to strengthen communities by investing in one another. One in five Bay Area residents lives in poverty. United Way’s goal is to cut that number in half by 2020 by harnessing creativity, expertise, and philanthropy. United Way works with ITS to manage their IT systems and assist with strategic input as needed.

United Way creates change through its five core programs:

1. Sparkpoint Centers provide one-stop community access to a full range of services. One-on-one financial coaching helps people secure good jobs, get out of debt, and achieve financial success.

2. Community Schools transform public schools into community “hubs,” providing families with services such as food pantries, health care, and after-school programs. This allows children to focus on school instead of basic needs, leading to higher academic achievement.

3. The 211 helpline received 185,000 calls and connected Bay Area residents to food, shelter, health care, and other vital services last year. Instead of multiple calls leading to dead ends, 211 callers reach a trained specialist who assesses their full scope of needs and matches them to the right services.

4. Earn It! Keep It! Save It! (EKS) provided free tax preparation to 68,000 low-income households this year, bringing $74 million in refunds back into our local economy.

5. Match Bridge prepares urban youth for the workplace and places them in jobs and internships. Match Bridge members receive professional development, career counseling, and access to job opportunities.