Welcome to ITS! Learn more about our strategic partnership with Afineol!

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Online Support Portal

Thank you for partnering with Intelligent Technical Solutions (ITS)!

Do you need IT support? Fill out the form below this page and we’ll solve your IT problem. 

If you have questions about other facets of your ITS partnership (such as sales, mergers & acquisitions, or billing), please get in touch through these channels instead. 

Remote Support Phone Support Existing Client Support

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Remote Support

Already in touch with a technician? Do they need to connect to your device? Grant access with this tool by joining with a code.

Phone Support

Need to talk to someone ASAP? Call 888-969-3636.

For easy problem resolution, please have the following on-hand during your call:  

  • The details of the IT issue
  • What’s going wrong? 
  • What are the error codes appearing on-screen (if any)?
  • Who is it affecting?
  • When did the issue start?
  • The device/s you need to troubleshoot 

If you’re missing some information, don’t worry – you should still give us a call.  

When you immediately bring IT concerns to our attention (even without all the specifics), you minimize the issue’s potential impact. Our IT technicians will be happy to get to the root of your IT problem. 

For Existing Clients

Fill out the form with information about your IT concern. Include any specialized instructions (i.e. preferred method of communication, backup contact person) in the details box.  

Please keep your communication lines open. After submitting the form, our IT experts will reach out for further troubleshooting.

We look forward to hearing from you.