As we navigate this new normal, we work hard in strengthening our remote working capabilities. We are opening more and more career opportunities not just for people in the US but also in Asia and other locations. Currently, half of our employees are in the US while the other half is comprised of people from the Philippines, South Africa, Poland, Serbia, and India.
Are you a natural problem solver with a knack for building relationships? Intelligent Technical Solutions is seeking an Outside Sales Representative who goes beyond traditional sales. In this role, you’ll act as a business advisor, helping executives and business owners leverage our vast resources to solve their unique challenges. If you’re driven to create growth and revenue while providing meaningful solutions, we want you on our team.
Pay rate starts at $80,000/annum up to $100,000/annum and may vary by experience and location.
The Project Engineer (Infrastructure/Detroit) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceeds’ expectations through careful understanding of client technologies and a thoughtful approach to problem solving.
Expected Results:
Prior Experience:
Candidates must have demonstrable experience in the following areas:
Ideal candidates also have demonstrable experience in the following areas:
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $28.36/hr up to $32.18/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I/II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $23/hr and may vary by experience and location.
As a Billing & Audit Assistant at Intelligent Technical Solutions, you will support the organization’s purchasing and client billing processes, ensuring that all invoices are accurately generated, reviewed, and sent to clients on time. You will also be responsible for ensuring that monthly audits and reports are completed accurately and promptly. This role requires strong attention to detail, excellent analytical and problem-solving skills, effective communication skills, and the ability to manage multiple tasks in a fast-paced environment.
Pay rate starts at $3.75/hr and may vary by experience and location.
The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the primary point of contact for clients, handling inquiries, resolving issues, and facilitating communication between clients and internal teams.
Client Relationship Management
Client Support
Account Management
Invoice Reviews
Internal Liaison
Strategic Planning
Performance Tracking and Reporting
Pay rate starts at $6.00/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate starts at $12.13/hr and may vary by experience and location.
As an Outside Sales Representative, you will be working on helping companies to resolve their technology issues specifically related to servers, data backups, disaster recovery and ordering equipment. This is a business-to-business transaction. Our products include managed services, fiber and VoIP.
Pay rate starts at $5.00/hr and may vary by experience and location.
As a Project Engineer, your mission is to deliver exceptional onboarding experiences, ensuring seamless client transitions and empowering them with the knowledge to maximize the benefits of our technology solutions. Along with new client onboardings, you will be responsible to be the lead engineer for projects related to client service package renewals and upgrades, as well as client off boardings.
Pay rate starts at $10.00/hr and may vary by experience and location.
We're looking for a Project Manager to join our team at Intelligent Technical Solutions, a dynamic and expanding company! You'll be a key player in delivering successful projects with a client-centric approach, using your skills in customer service, problem-solving, and attention to detail. In this role, you'll work with various tools and a great team of diverse professionals to ensure that projects are finished on schedule and within budget!
Expected Results:
Ideal candidates have demonstrable experience in the following areas:
Pay rate starts at $8.00/hr and may vary by experience and location.
The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the Service Department, including the managing of tickets, scheduling of on-site technical resources, monitoring of all work on each Service team, holding teams accountable for work not being completed in a timely fashion, and entering new work into the ticketing system for completion by Service.
Pay rate starts at $4.00/hr and may vary by experience and location.
As a SOC Analyst Level 1 at Intelligent Technical Solutions, you will be the first line of defense in monitoring, analyzing, and responding to security threats. This position requires a hands-on approach to security operations, incident response, and threat detection. You will work closely with SOC leadership to ensure that security events are appropriately identified, escalated, and resolved.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate starts at $5.00/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate starts at $14.21/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate starts at $5/hr up to $6.89/hr and may vary by experience and location.
The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the primary point of contact for clients, handling inquiries, resolving issues, and facilitating communication between clients and internal teams.
Client Relationship Management
Client Support
Account Management
Invoice Reviews
Internal Liaison
Strategic Planning
Performance Tracking and Reporting
No. Since the job is 100% and permanently work-from-home, joining employees are expected to provide the minimum work equipment requirements.
Here are 4 ways to solve this kind of issue:
We want to set all our new hires for success. We want to make sure that they are in the right place when they onboard with the company. We have successfully done this by relying heavily on aptitude tests that give us a good measure of each applicant’s overall competency, motivation, learning style, and strengths.
Not at the moment. We hire citizens residing in the United States for open positions in our eight office locations, given that they are legally authorized to work in the United States.
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
