How to Manage Your Voicemail Across All 3CX Devices? [Video]

Are you concerned about missing calls because you’re not available? In this video, we’ll explain how to manage your voicemail to avoid missing any important calls made for you. 

0:32 Managing Voicemail on Desk Phone 

• To check your voicemail messages, press the Voicemail or Message button. 
• Enter your PIN. 
• Press # and then *. 

0:58 Managing Voicemail on Desktop 

• Press the voicemail button on the menu at the bottom. 
• Press the record button to record a new greeting.
• Follow the instructions on the screen and put a name for your voicemail file. 
• After entering the filename, you’ll receive a call. 
• Press “Answer.” 
• Once you’re done recording your message, press the pound “#” button. 
• Press “1” to redo the recording. 
• Press “2” to verify or playback the recording you did. 
• Press “0” to save the recording. 
• Press “#” to exist voicemail recording and not save anything. 

• Press “Record Greeting.”  
• Enter the filename. 
• When you receive a call, press “answer.” 
• Follow the instructions the program will prompt you to do. 

3:21 Managing Voicemail on Smartphone 

• For iOS, access the settings by pressing the menu then the voicemail option.  
• For Android, press the voicemail option at the bottom of the screen. 

To help you in your 3CX journey, please check out the 3CX How-to video series.