Objective Comparison of LA Co-Managed IT: ITS vs. Wheelhouse IT

Are you struggling to find the best co-managed IT provider for your business?    

As a co-managed IT and managed IT provider in Los Angeles with years of experience serving businesses of all shapes and sizes, Intelligent Technical Solutions (ITS) understands how crucial it is to find the right fit for your business.    

So, in this article, we objectively compare ourselves with Wheelhouse IT (another well-known managed IT & co-managed IT provider in LA) and let you choose which company is more in line with what you need. 

Our comparison is based on:   

• Service offerings    
• Industries served    
• Guarantees    
• Notable awards, accolades, and certifications    
• Google rating and client reviews    
• Pricing   

Why compare ITS to Wheelhouse IT? 

While we want to say, “ITS is the best!” we know we’re not the right fit for everyone. We aren’t the only IT support company in LA, and because we believe in honesty and transparency, we are committed to providing unbiased information to help people like you find the right MSP to meet your needs.    

Every important relationship is built on trust and mutual respect, which is why we’ve published this article. We know there are areas where other MSPs shine, and you deserve to know all your options.    

We’ve done everything to make this article as objective as possible by only stating facts that anyone, including you, can find on each provider’s website and official social media accounts.   

But by compiling these essential facts in one place, it’s easier for you to find the right MSP for your business.   

Intelligent Technical Solutions (ITS)   

Founded in 2003, Intelligent Technical Solutions (ITS) has been in the business for two decades and has established branches in Las Vegas, Chicago, Detroit, Los Angeles, Phoenix, Oakland, and San Francisco, among others. We have around two hundred employees worldwide, and our main office is in Las Vegas, Nevada.   

1. Services Offered   

ITS offers:  

• Managed IT    
• Co-managed IT   
• Business Internet 
• VoIP Services   
• Cloud Computing   
• Data Analytics   
• Backup and Disaster Recovery   
• Microsoft SBS Installation Maintenance   
• Hardware Upgrades   
• Computer Virtualization   
• Distributed File Collaboration   

ITS also has an IT Needs Analyzer for businesses that need guidance about the services they need.   

2. Locations and Industries Served    

ITS handles the IT of companies in a wide range of industries, including but not limited to:   

• Architecture & Design   
• Automotive   
• Biotechnology   
• Construction   
• Finance and Insurance
• Healthcare   
• Law Offices and Law Firms   
• Logistics and Distribution   
• Manufacturing 
• Nonprofit  
• Retail   

We also serve all sizes of companies in Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, San Francisco, and Tempe, to name a few.   

3. Guarantees   

ITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans. Clients who aren’t happy with our service can cancel the agreement within 30 days.   

4. Notable Awards, Accolades, and Certifications   

ITS has been recognized by Channel Partners, Taylor Business Groups, UpCity, Expertise, and MSSP Alert as one of the best managed IT service providers.   

Our technicians also have CompTIA, CISCO, 3CX, VEEAM, and Microsoft certifications. In addition, our company leadership has participated in tech interviews for various institutions, such as MSP Success Magazine, Channel 20, and Fox News.   

Related reading: What Are the Qualifications of IT Technicians Working at an MSP?   

5. Google Rating and Client Reviews   

ITS has an average rating of 4.6 out of 5 stars from nearly 200 reviews across all our locations. Our Facebook rating is slightly lower at 4.5 out of 5 stars from 30+ reviewers. On our website, you can find in-depth case studies and video testimonials regarding the impact of our work on our clients.   

6. Pricing   

ITS has a pricing page for interested clients, and our services are paid monthly. We offer different tiers for our services depending on client needs.

A pricing calculator is also available for you to quickly estimate your IT spending.  

Co-managed IT prices are priced after a consultation with our IT experts, as co-managed IT is heavily dependent on each business’s current IT setup.  

Wheelhouse IT 

Wheelhouse IT, founded in 2002, was born out of a merger between two large IT firms: AE Technology Group & 4 Corner IT. They have multiple branches across the country, with their main branch in Fort Lauderdale, Florida. They’re also a large business with over a hundred employees and are a strong contender in the managed IT & co-managed IT space. 

1. Services offered 

Wheelhouse IT has a lot of different services, such as: 

• Managed IT  
• Co-managed IT  
• Managed Cloud  
• Managed Cybersecurity 
• Mobile Device Management 
• Structured Cabling 
• Telecom Consulting & Consolidation 
• Web Design and Marketing 
• Website Hosting 

2. Locations and Industries Served    

Their main office is in Fort Lauderdale, Florida, but they have multiple branches in areas such as New York City, Los Angeles, Long Island, Miami, Iowa, Arkansas, and Orlando.  

They are also highly experienced in multiple industries and serve the following:  

• Manufacturing 
• Distribution 
• Finance 
• Healthcare 
• Insurance 
• International 
• Legal 
• Marine 
• Non-profit 
• Real estate

3. Guarantees   

There is no specific guarantee stated on their website.  

4. Notable Awards, Accolades, and Certifications   

They are part of the Inc. 500’s fastest-growing private companies list, the Top 250 MSSPs list for 2022 from MSSP alert, and the Top 100 of Channel Future's MSP 501 list. Wheelhouse IT is also Microsoft Southeast Partner of the Year (2022). 

Their technicians are also Microsoft-certified and have received proper HIPAA certification training.  

5. Google Rating and Client Reviews  

They have an average of 4.7 out of 5 stars from 80 reviews and are known for their fast and personable technicians. Their FB page is unrated, and there are no client testimonials or case studies on their website.  

However, they promote their stats and proudly share that over 150 clients have satisfied service experiences.  

6. Pricing   

There are no price listings on their website, but they provide quotes after a consultation with their IT experts.

A Quick Look: ITS vs. Wheelhouse IT 

Ready to find the right Co-managed IT Support Provider?  

Both ITS and Wheelhouse IT have years of experience, qualified technicians, and a dedicated team to help you with your IT network.  

At the end of the day, every company has its pros and cons; it’s ultimately up to you who to partner with.  

As your next step, set up a call with us and Wheelhouse IT and bring along our eBook, 20 Questions You Should Ask an IT Support Company Before Hiring Them.

However, if you’d like to learn more about ITS’ Co-managed IT services and what sets ITS apart, drop by our Co-managed IT page. You can also find additional resources below: 

• Co-Managed IT: A Complete Guide For Businesses 
• How Much Does Co-managed IT Cost? 
• TOOL: IT Needs Analyzer