Finding the right partner to manage your organization’s IT needs in LA can be daunting. You’re trusting a third party to take care of your company’s most valuable assets – your technology. So, being picky is just normal.
As an IT support company serving small to midsize companies in LA, Intelligent Technical Solutions (ITS) understands how crucial it is to find the best fit for your business. To help you in your search, we looked closely at two of the more well-known managed service providers (MSP) in the area: Be Structured Technology Group and us (ITS).
Before we move on, however, we must mention we’ve done everything we can to make this article as objective as possible. That’s why we’ve made it a point of only stating facts that anyone, including you, can find on each provider’s website. That includes each company’s information, pricing, services, and reviews.
Hopefully, that will make it easier for you to make an informed decision and find the best managed IT service provider for your business in LA.
Unbiased MSP Comparison
Why are we discussing our competitors? Because despite our efforts to offer top-notch service to our customers, we recognize that we may not always be the perfect fit for everyone. There are a lot of dependable IT support companies in LA that could potentially better align with your specific needs.
Our aim with this article is to help you in finding the ideal match. We believe that healthy competition benefits not only your business but also our rivals and our own team.
Moreover, honesty and transparency are fundamental principles for us. We are dedicated to presenting you with impartial information, even if that puts us in a less favorable light. This commitment stems from our understanding of the value of accurate information in today's world. In simple terms, we do this because it's the right thing to do.
For this reason, we pledge to maintain as much objectivity as possible in this article. While there may be limitations in the information we could gather from Be Structured’s website, this article should provide you with a fundamental understanding of the commonalities and distinctions.
Be Structured Technology Group
Be Structured Technology Group Inc. is a Los Angeles-based IT support company founded in 2007. The company has since delivered reliable services to both big and small companies as well as nonprofits. They pride themselves on providing realistic strategies delivered on time and within budget.
Service Offerings
Be Structured offers the following services:
- Managed services
- IT strategy
- Cybersecurity
- Cloud computing
- Backup and disaster recovery
Industries Served
Be Structured manages technology for companies in a wide range of industries, including but not limited to:
- Financial Services
- Nonprofit
- Legal
- Professional Services
- Manufacturing
- Architecture
- Entertainment
- Software Development
- Transportation and Freight
- Wealth Management
You can approach their sales team to discuss your options even if your business isn’t part of these fields.
Pricing
Be Structured does not mention its rates on its website. However, based on their profile at Clutch.co, they have an average hourly rate of $150 to $199 per hour and a common project size of $200,000.
Awards, Nominations, or Certifications
- Expertise.com Best Managed IT Service Providers in Los Angeles for 2020 and 2021
- Channel Futures MSP 501 2023
- Channel Futures SMB Hot 101
- UpCity Excellence Award Winner 2023
Google Rating and Client Reviews
Be Structured has an average rating of 5 out of 5 stars from over 50 reviews across all their locations.
Guarantees
Be Structured does not explicitly declare any guarantees regarding its services. However, that does not mean they don’t have any. You can ask about any possible guarantees they offer when talking to their team.
Intelligent Technical Solutions (ITS)
Founded in 2003, ITS has been helping businesses grow and thrive by leveraging technology to improve our productivity and efficiency for almost two decades. Our company is currently in the process of expanding our range of support, establishing satellite offices across the country, including but not limited to Los Angeles, Chicago, Detroit, Las Vegas, Oakland, Olympia, Phoenix, Reno, Sacramento, and San Francisco.
Service Offerings
ITS offers the following services:
- Managed IT
- Co-managed IT
- Cybersecurity
- Cloud computing
- Data analytics
- VoIP phone
- Business internet
Industries Served
ITS manages technology for companies in a wide range of industries, including but not limited to:
- Architecture & Design
- Automotive
- Biotechnology
- Construction
- Finance and Insurance
- Healthcare
- Law Offices and Law Firms
- Logistics and Distribution
- Manufacturing
- Nonprofit
- Retail
Pricing
ITS has a pricing page for interested businesses, and our services are paid on a monthly basis. We offer three tiers for our services depending on your organization’s needs. Here is a rough guide for our service rates per package:
- CORE includes the basic security solutions that all businesses need. The plan costs $150 per user per month. It includes standard managed services and cybersecurity staples such as end-point detection and response, multi-factor authentication, email anti-spoofing and more.
- SECURE is a plan designed for businesses looking for multi-layered protection and cyber insurance compliance needs. It costs $200 per user per month. The plan was made to comply with most insurance needs. Secure includes everything from the Core plan with the addition of advanced cybersecurity solutions that include active threat hunting, detection and response, threat intelligence, security training, and a lot more.
- ENTERPRISE is the premier choice for businesses that need to meet high regulatory compliance goals. It is our full-stack offering that includes everything from the previous plans with the addition of enterprise-level cybersecurity services. The investment for the Enterprise plan is $300 per user per month. It includes sophisticated security solutions like SIEM (Security Incident and Event Management), your own virtual chief information security officer (CISO), and more.
Awards, Nominations, or Certifications
ITS has been recognized by Channel Futures, Taylor Business Group, UpCity, Expertise, and MSSP Alert as one of the best managed IT service providers. Our technicians have CompTIA, CISCO, 3CX, VEEAM, and Microsoft certifications. In addition, our company leadership has been interviewed by various media institutions, such as MSP Success Magazine, Channel 20, and Fox News.
Google Rating and Client Reviews
ITS has an average rating of 4.6 out of 5 stars from nearly 200 reviews across all our locations. Our Facebook rating is slightly lower at 4.5 out of 5 stars from 30+ reviewers. On our website, you can find in-depth case studies and video testimonials regarding the impact of our work on our clients.
Guarantees
ITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days.
ITS vs. Be Structured: A Quick Comparison
|
|
Intelligent Technical Solutions (ITS) |
Be Structured |
|
Year Founded |
2003
|
2007 |
|
Service Offerings |
Business internet Cloud computing Cybersecurity Data analytics Managed IT VoIP phone Co-managed IT
|
Managed services IT strategy Cybersecurity Cloud computing Backup and disaster recovery
|
|
Service Locations |
Chicago Detroit Las Vegas Los Angeles Oakland Olympia Phoenix Portland Reno Sacramento San Francisco |
Los Angeles Beverly Hills Culver City Century City Pasadena Vernon Hollywood |
|
Industries Served |
Includes but is not limited to the following:
|
Includes but is not limited to the following:
|
|
Pricing
|
Core Plan: Starts at $150 per user per month
Secure Plan: Starts at $200 per user per month
Enterprise Plan: Starts at $300 per user per month
*Other plans and plan details can be found on the pricing page |
Not available directly on the website, but the company’s profile at Clutch.co states that it has an average hourly rate of $150 to $199 per hour and an average project size of $200,000.
|
|
Awards
|
Awards from: Channel Futures, Taylor Business Groups, UpCity, Expertise, MSSP Alert
|
Channel Futures, UpCity, Expertise |
|
Google rating and client reviews
|
Has an average of 4.6 out of 5 stars from nearly 200 reviews. Has case studies and video testimonials on the website. |
Has a 5 out of 5 stars with over 50 reviews on Google. Has client testimonials on the website. |
|
Guarantees
|
Unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days. |
No guarantees expressed on the website. |
Which Managed IT Provider in Los Angeles Should You Choose?
Finding the better MSP between Be Structured and ITS isn’t an easy choice. Both have their own specializations, locations, and rates. Ultimately, deciding which company best fits your needs and resources is entirely up to you.
This article may have provided unbiased facts, but finding the right partner is not a choice you should base solely on what’s available on a company website. The best way to choose the best Los Angeles MSP is to speak directly to the representatives.
Here are some of the things you may want to consider before making your choice:
- How will you measure the success of the partnership?
- How can IT support your business goals?
- How does each MSP’s service desk work?
- What do other people say about the MSP?
- How much will it cost?
- What’s included in your contract?
- What will cost extra?
We encourage you to check out other providers in the area as well and use our checklist, Questions to Help You Evaluate a Managed IT Provider. And if you’d like to learn more about our managed IT services and what sets ITS apart as an MSP in LA, schedule a meeting with our representatives today. Or, if you’d like to do some more research on our business, visit our Managed IT page.