Head-to-Head Comparison of IT Support in LA: ITS vs. Advanced Networks

Finding a reliable Managed IT Service Provider (MSP) in the City of Angels may take a lot of work. But it isn’t due to the lack of options; instead, the influx of good MSPs may be quite overwhelming.  

You may have started your search for your next IT partner. Still, to help with your decision process, we’ve comprehensively compared two of the more well-known managed service providers (MSP) in the area: Advanced Networks and us (Intelligent Technical Solutions). 

Here at ITS, we understand how critical it is to find the right support for your business. Therefore, this article aims to compare us and Advanced Networks objectively, and let you decide which one is the most suitable for your type of business. 

We compared based on the following criteria: 

• Service offerings 
• Industries served 
• Guarantees 
• Notable awards, accolades, and certifications 
• Google rating and client reviews 
• Pricing 

An Honest MSP Comparison   

So, why are we talking about our competitors?  

Even though we try to provide the best service possible to our customers, we understand that we’re not always a good fit for everyone and that there are other reliable IT support companies in Los Angeles that might better meet your needs.  

But we understand that healthy competition benefits everyone, including your business, our rivals, and our team. And helping you find the perfect match is our ultimate goal with this article. 

In addition, we value honesty and transparency. We are committed to providing you objective information, even if that puts us in a less favorable light—but we do it anyway because it’s the right thing to do.  

In this article, we promise to be as fair and objective as possible. There may be information we couldn’t collect from Advanced Network’s website, but this article should give you a basic idea of the similarities and differences.

Advanced Networks 

Advanced Networks is a respected IT firm in Southern California and has been around since 2004. They provide top-of-the-line IT management support for businesses in Los Angeles and Orange County. 

1. Services Offered 

Advanced Networks covers Managed IT and Cloud Services that focus on: 

• IT Security 
• Backup and Disaster Recovery  
• Hardware/Software/Infrastructure as a Service 
• Enterprise IT Solutions 
• Network Design and Integration 
• Virtualization 
• Enterprise Cloud Servers 
• Cloud Office 365 
• Google Apps 
• Virtual Desktop Infrastructure 
• Hybrid Cloud 

2. Industries Served

Advanced Networks provides Managed IT services to the following industries: 

• Financial 
• Legal 
• Manufacturing 
• Transportation 
• Retail 
• Non-profit 
• Wholesale IT 
• Construction 
• Education 
• Insurance 
• Real Estate 
• Medical 
• Professional

3. Guarantee

Advanced Networks guarantee absolute 100% satisfaction with their technology consulting and IT services or a 100% money-back guarantee for all its clients. 

4. Notable Awards, Accolades, and Certifications 

Advanced Networks is a proven industry leader with multiple partnerships with Microsoft and Google. Their technicians also have certifications from CISSP, AWS, CISCO, Fortinet, and PCNSE, among others.

5. Google Rating and Client Reviews 

Advanced Networks holds a 4.9 out of 5 stars rating in Google from 70 reviews. While on Yelp, they have a slightly lower rating of 4.5 out of 5 from 14 client reviews. Several client testimonial videos are on their homepage for prospective clients to learn how they helped Los Angeles-based businesses achieve their goals through an improved IT infrastructure. 

6. Pricing 

Advanced Networks does not disclose its service pricing on its website. Instead, they put in a button that asks interested clients to send requests stating their IT challenges and needs. Representatives from Advanced Networks will then send quotes directly to the clients’ email addresses. 

Intelligent Technical Solutions 

Founded in 2003, ITS has been helping businesses grow and thrive by leveraging technology to improve their productivity and efficiency. Currently, in the process of expanding our reach and support, we now have multiple satellite offices, including one in Chicago, Detroit, Las Vegas, Oakland, Phoenix, San Francisco, Tempe, Olympia, and Los Angeles. 

1. Services Offered 

ITS offers businesses with a wide range of services, including: 

• Managed IT 
• Cloud Computing 
• VoIP Phone 
• Data Analytics 
• Cybersecurity 
• Co-Managed IT 
• Business Internet  

2. Industries Served 

ITS helps support the IT of businesses in various industries, including: 

• Architecture & Design  
• Automotive  
• Biotechnology  
• Construction 
• Finance and Insurance  
• Healthcare  
• Law Offices and Law Firms  
• Logistics and Distribution  
• Manufacturing  
• Non-profit  
• Retail  

3. Guarantees 

ITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days. 

4. Notable Awards, Accolades, and Certifications 

ITS has been recognized by Channel Partners, Taylor Business Groups, UpCity, Expertise, and MSSP Alert as one of the best Managed IT Service providers. Our technicians also have CompTIA, CISCO, 3CX, VEEAM, and Microsoft certifications. 

5. Google Rating and Client Reviews 

ITS has an average Google rating of 4.6 out of 5 stars from nearly 200 reviews across all our locations. On our website, you can also find in-depth case studies and video testimonials regarding the impact of our work on our clients.  

6. Pricing 

ITS offers a fixed monthly service package for interested clients with the following rates: 

• Managed IT: Starts at $140 per user per month  
• Cloud Computing: Starts at $50 per user per month  
• VoIP Phones (3CX Basic Plans): Starts at $20 per phone extension  
• Business Internet: Starts at $80 per month  

To those who would opt for a multiple-service package, we offer special competitive pricing based on your preferred service. Simply schedule a meeting with one of our agents to get a quote or an estimate. 

ITS vs. Advanced Networks: A Quick Comparison 

Ready to Choose an IT Support Provider in Los Angeles? 

Every MSP company has its own costs and benefits. And even though we’ve laid down the important factors that you can consider, we still cannot tell you which one you should go for. At the end of the day, the decision on whom you will entrust your IT is solely yours and should be based on what your company really needs. 

Here are some of the things you may want to consider: 

• How will you measure the success of the partnership? 
• How can IT support your business goals?  
• How does each MSP’s service desk work? 
• What do other people say about the MSP? 
• How much will it cost?  
• What’s included in your contract?  
• What will cost extra? 

We encourage you to check out other providers as well and use our checklist, Questions to Help You Evaluate a Managed IT Provider. And if you’d like to learn more about our managed IT services and what sets ITS apart as an MSP in Los Angeles, visit our Managed IT page or talk to one of our representatives. We’d love to discuss how we can work together to achieve your business goals.