Welcome to ITS! Learn more about our strategic partnership with Afineol!

Kharmela Mindanao

By: Kharmela Mindanao on January 14th, 2025

Print/Save as PDF

Can ITS Provide a Detailed ROI Analysis?

Managed IT Services

Will outsourcing your IT to Intelligent Technical Solutions (ITS) truly save you money? Or is it another unnecessary expense?

You deserve to know the truth – before partnering with us.

One of the ways we answer this question is by providing a clear ROI (Return On Investment) analysis. With a proven track record of providing value to our clients, we want you to see the value for yourself.

In this article, we’ll break down how ITS creates and gives ROI analyses tailored to prospective and current clients. We invited Brian Kaminsky, Senior VP of ITS Phoenix, to share his expertise on this topic. 

We’ll answer:  

  • If ITS can provide clients with a detailed ROI analysis, 
  • What are the factors that impact ROI analysis,  
  • How ITS customizes ROI calculations, 
  • And why partnering with ITS is a game changer for your business. 

By the end of this article, you’ll have more information to make the right business decisions for your company.

Three colleagues analyzing charts and graphs in a meeting room, focusing on MSP ROI analysis and performance strategies

Can ITS provide a detailed ROI analysis? 

When asked whether ITS can provide a detailed ROI analysis, Kaminsky confidently responded, “Yes, we can—and we do it in a way that’s customized to each client’s specific needs and goals.”

No two businesses are the same and that’s why our approach to ROI is never one-size-fits-all.

For example, ITS worked with a renewable energy development company that saw a significant reduction in its annual IT budget after switching to ITS. By customizing the ROI analysis and factoring in the company's specific needs, we quantified how our services could save the company money: both in the short and long term.

Kaminsky continued, “It helps if we have historical data or industry benchmarks, but we can often create an ROI analysis even with minimal client data. We use our tailored assessments bolstered with AI tools to project the savings a business can expect.”

What factors impact ROI with ITS?   

What makes ITS’s ROI analysis so effective is the depth of factors considered. Kaminsky outlined several key elements that go into calculating a detailed ROI: 

1. Initial Investment 

First, we look at the upfront cost of new IT equipment, software, or services. Some common costs are hardware upgrades, cybersecurity systems, and the onboarding fee. 

READ: How Much Does Onboarding at an MSP Cost? 

2. Ongoing Costs 

These include maintenance, operational costs, software updates, and utility expenses. ITS provides projections for these ongoing costs and highlights potential areas for reduction. 

3. Revenue Impact 

ITS also evaluates whether new IT systems can generate revenue. For example, an upgraded phone system may enhance communication, leading to faster transactions or improved customer service. 

4. Time Savings 

Automating processes or optimizing systems also saves employees' time. ITS quantifies these time savings and converts them into a dollar value for the ROI analysis. 

5. Intangibles 

The last factor is intangibles. Sometimes, the value of an IT investment isn’t just in direct cost savings.

Kaminsky emphasizes that ITS helps businesses realize intangibles like improved branding and a lighter workload. For example, ITS may implement branded phone systems that elevate a company’s image, which can lead to long-term value.

These factors combined give ITS clients a clear understanding of their ROI, helping them make informed decisions about their IT investments. 

Professionals reviewing ROI charts and metrics by a window, discussing key insights for improving profitability with an MSP

How does ITS optimize ROI for you? 

ITS doesn’t just provide a one-time ROI calculation and walk away. We’re also committed to offering ongoing support that helps businesses continuously optimize their IT systems. 

"Our clients typically experience cost reductions ranging from 20-35%, with some realizing even greater savings thanks to the efforts of our process and alignment engineering teams,” Kaminsky said.

By continuously aligning IT services with a client’s needs, ITS ensures that systems remain efficient, cost-effective, and scalable.

This proactive approach not only saves money, but also prevents costly downtime or operational failures.

As Kaminsky explained, “When we monitor a client’s systems and catch potential issues before they cause problems, we’re saving them both time and money. Our goal is to become a proactive partner, not just a reactive vendor.”

Clients who view the relationship with ITS as a strategic partnership rather than a simple vendor agreement also get the most ROI.  "The more we’re involved in their IT operations, the more savings and value we can deliver." 

By engaging with ITS across a range of services—whether it’s managed IT, cybersecurity, or voice-over-IP—clients allow ITS to offer regular insights, tailored recommendations, and detailed ROI analyses that lead to greater long-term savings.

Two businesswomen collaborating on MSP ROI analysis with detailed graphs, charts, and a live market data screen in the background

Ready to get a detailed ROI analysis? 

Can ITS provide a detailed ROI analysis? The answer is a resounding yes. ITS’s personalized approach to ROI calculations considers everything from upfront costs to long-term savings, giving you a clear understanding of the value you gain from outsourcing their IT.

Whether your company is looking to cut down on operational inefficiencies, save on IT costs, or improve system performance, ITS has the expertise to deliver.

If you’re ready to see how much your business can save by partnering with ITS, contact us today to schedule a consultation. Let us show you how our detailed ROI analysis and managed IT services can help optimize your operations and increase your bottom line.

To learn more about ITS before setting up a meeting, here are some free resources: