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Marlo Adriatico

By: Marlo Adriatico on November 1st, 2021

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How can you get the most out of your IT relationship? [Video]

Managed IT Services | Video

In today’s fast-paced digital era, ensuring that your business’s technology is operating at peak efficiency is crucial. Even if you're currently satisfied with your IT provider, have you ever pondered how to extract even more value from this relationship? At Intelligent Technical Solutions, we believe that optimizing your IT partnership can propel your business to new heights. 

IT Relationship

Setting the Baseline Expectations 

To start, it’s important to understand what businesses generally find satisfactory in their IT service providers. Typically, satisfaction stems from receiving quick responses to requests, having confidence in the expertise of the support team, and experiencing overall satisfaction with the services provided. While these are essential, they are merely the baseline. 

Going Beyond the Basics 

To truly maximize your IT relationship, you need to look beyond these basic expectations. Here are five key strategies that can elevate your partnership: 

1. Regular Meetings with Your IT Provider: Frequent meetings allow for the discussion of deeper company challenges and how technological solutions can address them. This consistent communication enables a proactive rather than reactive approach to technology issues. 
2. Communicate Your Company’s Vision: Clearly sharing your company’s goals and direction with your IT provider can yield innovative solutions tailored to achieving those objectives. Your IT provider can leverage technology to support your strategic vision. 
3. Discuss Processes and Policies: IT professionals thrive on process efficiency. By involving them in discussions about your company’s policies and procedures, you can streamline operations and enhance productivity. 
4. Be Open to New Information: Technology is ever-evolving, and being receptive to novel ideas from your IT provider can help you stay ahead. New tools and advancements might offer improvements you hadn’t considered. 
5. Treat Your IT Provider as a Partner: Viewing your IT team as partners rather than just service providers fosters a collaborative relationship. This dynamic can lead to better alignment with your business’s needs and enhanced support. 

The Business Implication 

Applying these strategies ensures you’re not just a passive observer in your IT journey. Entrepreneurs aim to exceed expectations, and with technology playing an increasingly critical role, there’s no room for complacency. By optimizing your IT partnership, you gain access to additional tools and insights that can set your company apart. 

In summary, while quick response times and reliable support are fundamental, they are just the beginning. By meeting regularly with your IT provider, sharing your vision, discussing policies, staying open to new innovations, and treating them as partners, you can enhance your competitive edge. 

Ready to elevate your IT relationship? Reach out to the experts at Intelligent Technical Solutions to discover how we can help your business thrive in the digital age. Let’s work together to unlock the full potential of your technology and drive your company towards greatness.