Are you confused about making conference calls through 3CX? In this video, we’ll explain how to make conference calls using 3CX across all your devices.
0:30 Conference Calls on Deskphone
- Press the Conf soft key during an active call.
- Enter the number of the second party, then press the Send soft key.
- Press the Conf key again when the second party answers. All parties are now attending the conference.
1:03 Conference Calls on Desktop
- Press the “Conference Call” button.
- A page will appear and fill out the details and choose if you want to start the call now or schedule it for later.
- If you schedule it for later, two screens will pop up.
- The first screen is a window that will make an event in your chosen calendar app.
- The second screen is a redirect back to the conference screen in the 3CX Windows app or web client page.
- Add all the attendees you want for the scheduled conference call in the calendar app and send the invite.
- If you start the conference call immediately:
- Scheduling through calendar:
- Your calendar app will be opened.
- Add participants
- Directing calling someone to set up the conference call:
- While in an active call, press the conference button.
- Add participants.
- Press the arrow on the bottom to send the call requests.
- You may do this for as many people as necessary.
- To end the conference call, press the end call icon.
3:02 Conference Calls on Smartphone
- To schedule a conference call
- Tap on the menu button at the top left corner and select “Schedule”
- Add your Subject and set the date and time of your conference
- Leave “Add to Calendar” enabled to create an event in your device calendar.
- Add participants.
- If you don’t want to add an event to the device
- Follow the steps in the previous section
- Disable the “Add to Calendar” option
- Add participants and tap save.
- Set up an immediate conference call
- During an active call, press the conference call button
- Input the other people’s numbers and wait for them to pick up
- To end the conference call, press the end call icon
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To help you in your 3CX journey, please check out the 3CX How-to video series.
